R10T Studios General Conditions

By coming to R10T, you promise to:

Push for things that matter – respect the process and the product
Stand up for the unheard – respect everyone and include everyone
Live together as a family or perish as fools – respect everyone and include everyone (had to say it again)

By signing up for R10T, you agree to the following;

R10T General Terms and Conditions

Studio policies and regulations

Accountability Terms (For Unlimited Memberships):

A SG$10 “late cancel” fee is in place for spots booked and cancelled less than 10 hours before the booked session.
A SG$15 “no show” fee is in place for spots booked and not attended, or cancelled less than 2 hours before the booked session.
In the event of a late cancel or no-show, you will be re-credited your session and charged the appropriate fee. Should the fees mentioned above be unpaid due to whatever reason for 48 hours, class booking ability will be temporarily suspended until outstanding fees are cleared. The end date of your Impact Membership cycle will not change should there be a suspension in this case.

Checking into Classes

Please be at the Studio Location at least 5 minutes before to check into your spot. In the spirit of fairness; 3 minutes before the start of every class, spots which have not been checked in may be released to other R10T squad members who are on standby within the studio. Spots reserved will be held open only up to the beginning of class and when squad members have informed the Front Desk of their imminent arrival.
If you’re planning on leaving early, we kindly request that you tell the instructor ahead of time before the class begins.

Personal Belongings

Please ensure that your personal belongings are stored properly within the lockers provided. R10T is not responsible for the safekeeping of your personal belongings.

Health and Wellness

You are responsible for the state of your own medical and physical health. You represent that you have no medical or physical condition or disability or high risk conditions that may pose a danger to yourself and others while attending physical activities and classes provided by R10T. We reserve the right to deny entry to any of our activities, unless provided with an official medical opinion stating your fitness to attend.
You also acknowledge and agree that there are certain risks that arise from participating in our classes. As such, you agree to waive all of R10T’s and all its associates’ liability to the fullest extent of the law arising from any injury and/or damage to your person or personal belongings while attending R10T’s activities and/or facilities.

Marketing

You agree to grant R10T a non-exclusive, fully paid and royalty-free, worldwide, limited license to use, modify, delete from, add to, publicly perform, publicly display, reproduce and translate such Content, including without limitation distributing part or all of the Site in any media formats through any media channels, except Content not shared publicly, of any potential marketing materials such as videos and photos taken before, during or after R10T activities, while attending R10T’s activities and/or facilities.

No Refunds

Unless expressly stated to the contrary herein, or as provided by applicable law, payments are non-refundable and there are no refunds or credits for partially used periods.
However, following your cancellation of your Impact Membership (if any), you will continue to have access to the club through to the end of your paid Impact Membership cycle.

Payment Methods

You may edit your Payment Method information by logging into your R10T account and updating accordingly. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not edit your Payment Method information, provided that you have not cancelled your account in accordance with these Terms (see, “Cancellation” below), you remain responsible for any uncollected amounts.

PROHIBITED SITE CONDUCT
By using the Site, you promise not to:

Harass, threaten, or defraud Site users;
Make unsolicited offers, advertisements, proposals, or send junk mail to users;
Impersonate another person or access another user’s account without that person’s permission;
Share R10T-issued words with any third party or encourage any other user to do so;
Permit third parties to use any classes booked under your R10T , including other R10T holders;
Misrepresent the source, identity, or content of information transmitted via the Site, including deleting the copyright or other proprietary rights;
Upload material (e.g., virus) that is damaging to computer systems or data of R10T or users of the Site;
Upload copyrighted material that is not your own or that you do not have the legal right to distribute, display, and otherwise make available to others; or
Upload or send to Site users pornographic, threatening, embarrassing, hateful, racially or ethnically insulting, libelous, or otherwise inappropriate content.

ADDITIONAL TERMS

When using the Site and/or the Studios, you will be subject to any additional posted guidelines or rules applicable to specific products, services, or features which may be posted from time to time. All such information are hereby incorporated by reference into these Terms.

NOTICE

Notices will be sent to you at the email address that you provided to R10T during the registration process.
Notices may be sent to us at the email address: [email protected]
Notice will be deemed given 24 hours after email is sent, unless the sender receives an automatic, electronic notification that such notice was not successfully received.
Without prejudice to the foregoing, we may serve you legal notice by post to the address provided during the registration process. In such case, notice will be deemed given three days after the date of posting.

DISCLAIMERS; NO WARRANTIES

You agree that attendance at or use of any such classes, activities, or other services is solely at your own risk. In no event shall R10T be liable for any injury, loss, claim, damage or any special, exemplary, punitive, incidental or consequential damages of any kind, whether based in contract, tort or otherwise, which arises out of or is any way connected with a user’s attendance or participation in a class, service or appointment made through the site, or the performance or non-performance in connection with the services.
Unless otherwise expressly stated by R10T, the site and any downloadable software, content, services, or applications made available in conjunction with or through the site are provided “as is” and “as available” without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, R10T, its suppliers and partners disclaim all warranties, statutory, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement of proprietary rights.

WAIVER

A provision of these Terms may be waived only by a written instrument executed by the party entitled to the benefit of such provision. The failure of any party at any time to require performance of any provision of these Terms will in no manner affect such party’s right at a later time to enforce the same.
A waiver of any breach of any provision of these Terms will not be construed as a continuing waiver of other breaches of the same or other provisions of these Terms.

LIMITATION OF LIABILITY AND DAMAGES

Nothing in these terms (including but not limited to the “disclaimers” above and limitations of liability below) is intended to exclude or limit any liability that we may have to you by operation of applicable law. This includes liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation. It is acknowledged however, that we accept no liability for the negligence of third parties.

Under no circumstances, including, but not limited to, negligence, will R10T or its affiliates, contractors, employees, agents, or third party partners, or suppliers be liable for any special, indirect, incidental, consequential, punitive, or exemplary damages arise from or related to the use of the club and/or the site, including those that result from the use or the inability to use the facilities in the club or the materials on the site, or any other interactions with R10T, even if R10T or a R10T authorized representative has been advised of the possibility of such damages.
Applicable law may not allow limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In such cases, R10T’s liability will be limited to the fullest extent permitted by applicable law.

DISPUTE RESOLUTION

General.
Generally, if a dispute arises between R10T and you, our goal is to provide you with a neutral and cost effective means of resolving the dispute quickly. Accordingly, you and R10T agree that the parties will resolve any claim or controversy at law or equity that arises out of this Agreement or the Site (a “Claim”) in accordance with one of the subsections below or as you and we otherwise agree in writing. Before resorting to these alternatives, we strongly encourage you to first contact us directly to seek a resolution. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.

Choice of Law; Forum.
These Terms shall be governed in all respects by the laws of Singapore, without regard to conflict of law provisions. You agree that any claim or dispute you may have against R10T must be resolved by a court located in Singapore, except as otherwise agreed by the parties. You agree to submit to the personal jurisdiction of the courts located within Singapore for the purpose of litigating all such claims or disputes.

MISCELLANEOUS

Severability.
If any provision of these Terms shall be unlawful, void, or for any reason unenforceable, then that provision will be deemed severable from these Terms and will not affect the validity and enforceability of any remaining provisions.

Headings.
The heading references herein are for convenience purposes only, do not constitute a part of these Terms, and will not be deemed to limit or affect any of the provisions hereof.

Entire Agreement.
This (including the documents referred to herein), is the entire agreement between you and R10T relating to the subject matter herein and will not be modified except in writing, signed by both parties, or by a change to these Terms or Guidelines made by R10T as set forth in the Preamble to these Terms.